Return & Right of Withdrawal

Dear customers,

At Lealhome Sener, we strive to provide you with products of the highest quality and tailor-made to meet your individual needs and desires. Each of our products is made specifically for you or carefully selected to ensure it meets your specific requirements.

Why we do not accept returns:

  1. Custom Made: Many of our products are custom made or personalized. This customization means that the items are not reusable or resalable once they have met your specifications.
  2. Quality Assurance: We guarantee the quality of each product by carefully inspecting it before shipping. This practice ensures that every product that leaves our facility meets the highest standards and is exactly what you ordered.
  3. Sustainability: By limiting returns to necessary ones, we help reduce our company's ecological footprint. Returns often result in additional transport routes that can be avoided, thus reducing our environmental impact.

Our commitment to your satisfaction:

Although we do not offer returns, that does not mean your purchase is without support. We are here to ensure that your experience with every purchase is a positive one. Should you have any questions about our products or need assistance, our customer service representatives are happy to assist you. We are committed to treating each inquiry with the highest priority and attention.

Contact us:

Phone: +41 43 542 94 68

E-Mail: info@lealhome.ch

We thank you for your understanding and trust in Lealhome Sener. It is our ultimate goal that you are completely satisfied with your purchase and build a long-term relationship with us.

Your Lealhome Sener team